Describe management and accountability tools and procedures used to manage health delivery services and patient outcomes.

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The management tools and processes used to manage and account for health delivery and patient outcomes include monitoring performance indicators, such as hospital readmission rates, patient satisfaction scores and mortality rates. These data can be used to compare with similar facilities, in order to identify areas for improvement.

Clear policies that outline the expected standard of care are a great way to ensure all employees know their roles and responsibilities in attending to patients. Additionally, it is easier to monitor the progress of patients over time by keeping detailed records (e.g. medical history and treatment plans) which can lead to improved results.

This management and accountability tool effectively allows healthcare professionals to provide better quality services over time. Patients benefit directly, as well. It also lets those involved assess any process efficiently and makes sure that they comply with ethical standards when necessary.

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