Board for discussion on nursing management and leadership
Negotiation is about finding mutually beneficial solutions to conflict between parties. For example, if two departments have difficulty working together, the nurse manager might use negotiation techniques like open dialogue and compromising to find a solution that all can accept. Both sides will feel that their needs are being considered, which allows them to work together more efficiently and prevents tensions from escalating. When faced with difficult situations in the workplace, nurse managers need to have tools for problem resolution and negotiation.