Complete the Understanding Electronic Health Records worksheet.

Electronic health records and how technology is used

Electronic Health Records:

  • Electronic health record (EHR): a digital version of a patient’s medical history, including information such as demographics, medical history, medications, allergies, and lab results.
  • Clinical summary: a brief overview of a patient’s medical information that can be shared with other healthcare providers.
  • Capture of Charges: The recording and documentation of services rendered to patients to enable accurate billing by insurance companies.
  • Automated data analysis: The use of software to analyze large numbers of health data and identify trends.
  • Software for managing customer relations: This is software that helps patients to schedule appointments, communicate with each other, and even educate them.


  1. Adler-Milstein, J., & Jha, A. K. (2015). Large gains were made in electronic hospital health records adoption by the HITECH act. Health Affairs, 34(12), 2121-2127.
  2. Ammenwerth, E., & de Keizer, N. (2020). From fragmentation to integration: Electronic health records for Europe. BMC Medical Informatics and Decision Making 20(1): 1-10.
  3. Wang, C. J., Huang, Y. T., & Huang, H. L. (2019). The challenges and the opportunities of big data analytics in electronic health records. Journal of Medical Systems, 43.7(7), 1-11.

The Patient Experience is Improved by Technology

  1. Telemedicine is the remote delivery of medical care via telecommunications.
  2. Patients portals are secure online platforms which allow patients access to their medical information, and enable them to communicate with their healthcare providers.
  3. Electronic health records: digital versions of a patient’s medical history that can improve communication between healthcare providers and streamline care.
  4. Wearable technology: Technology worn around the body which can monitor health and give feedback.
  5. Remote monitoring systems: devices and software used to monitor patients’ health remotely, such as for chronic conditions or after surgery.


  1. Bashshur, R. L., Shannon, G. W., Bashshur, N., & Yellowlees, P. M. (2016). Evidence for the effectiveness of telemedicine in treating mental disorders. Telemedicine and e-Health 22, 87-113.
  2. Ancker, J. S., Osorio, S. N., Cheriff, A., Cole, C. L., Silver, M., Kaushal, R., & Edwards, A. (2015). Patients activation and the use of an electronic portal. Informatics in Health and Social Care. 40(3). 254-266.
  3. Rimmer, J. F., Christopher, B., & Young, M. J. (2017). The future of diabetes care: electronic health records. Current Diabetes Reviews, 13(4). 366-371.
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