Can incongruent communication be culturally based? How does sociocultural background influence perception?

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Cultural differences can play a role in inconsistent communication. How people interpret and perceive communication can be influenced by their socio-cultural background. Direct eye contact with people is not acceptable in certain cultures. This is because it can be seen as disrespectful or aggressive. However, this is not the case in many cultures. In other cultures, however, direct eye contact is considered polite and respectful. Some cultural norms can dictate how one should express anger and happiness. If this is not recognized, it could lead to confusion. Even within the same cultural group, there can be subtle differences in communication styles depending on gender and social class. This could lead to miscommunications.

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